Obtaining support for your Digital plus by Lenz NMRA DCC products.


Your first line of support is through your Digital plus dealer. We design our products to provide exceptional quality, value, performance and true compatibility and we test all product before it leaves the factory.  We believe strongly in the concept of independent testing and are a strong supporter of the NMRA C&I  process.  While we do our utmost to achieve 100% compatibility with other DCC manufacturers compatibility problems sometimes still occur.  Our compatibility problem list is provided to assist you with multi manufacturer issues. When you need additional assistance you can obtain it through one of our world wide warranty and support centers.

In North America 

In Europe

  • Lenz Agency of North America

  • American Hobby Distributors

  • Essex Junction, VT. 05452

  • Phone: US/ Canada Toll Free +1 800-671-0641 , 1-802-878-5005

  • 24 Hour FAX: +1 802-878-5550

  • email: support@lenz.com

  • North American Feedback Form

In the UK

In Australia

 

On our site

On the Internet

The following information is provided to assist you in the unlikely event that you ever have problems with the proper operation for any of your Digital plus by Lenz NMRA DCC equipment.



Copyright 2010 by Lenz Elektronik, GmbH. All Rights Reserved

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